Every answer below leads with what other companies put in the footnotes. That's on purpose.
No — Luma is cash-pay, and we'd rather tell you that in the first sentence than the last. What you get in exchange: published prices, no prior authorizations, no surprise bills, and a clinician whose time isn't billed in six-minute increments.
$49 for your first panel. If you join: $49/mo membership + $45/mo clinician visits + your medication at its published price. Every number is on the Care page. If you ever find a Luma price that wasn't disclosed up front, email max@tryluma.com — that's a founder-level failure.
Yes — our physician network is licensed in all 50 states, including injectable testosterone for women.
Bring your records. Your clinician builds from where you are — including a supervised off-ramp if you're on a GLP-1 and want an ending, not a forever subscription.
Your logs and labs live in a HIPAA-compliant, SOC 2–certified system and are used for one thing: your care. We don't sell data, and "we don't sell data" is in our terms, not just our marketing.
Then your retest will show it, your clinician will say it, and your plan will change — including down to nothing, if that's the honest answer. We keep members by being right, not by being sticky.